Revolutionizing  the Service Industry with OpenAI Models

Revolutionizing the Service Industry with OpenAI Models

Mahmut Demir, Ali Dalgic
Pages: 300
DOI: 10.4018/979-8-3693-1239-1
ISBN13: 9798369312391|EISBN13: 9798369312407
Hardcover:
Forthcoming
$250.00
TOTAL SAVINGS: $250.00
Benefits
  • Printed-On-Demand (POD)
  • Usually ships one day from order
Hardcover:
Forthcoming
$250.00
TOTAL SAVINGS: $250.00
Benefits
  • Printed-On-Demand (POD)
  • Usually ships one day from order
E-Book:
Forthcoming
$250.00
TOTAL SAVINGS: $250.00
Benefits
  • Multi-user license (no added fee)
  • Immediate access after purchase
  • No DRM
  • PDF download
E-Book:
Forthcoming
$250.00
TOTAL SAVINGS: $250.00
Benefits
  • Immediate access after purchase
  • No DRM
  • PDF download
  • Receive a 10% Discount on eBooks
Hardcover +
E-Book:
Forthcoming
$300.00
TOTAL SAVINGS: $300.00
Benefits
  • Printed-On-Demand (POD)
  • Usually ships one day from order
  • Multi-user license (no added fee)
  • Immediate access after purchase
  • No DRM
  • PDF download
Hardcover +
E-Book:
Forthcoming
$300.00
TOTAL SAVINGS: $300.00
Benefits
  • Printed-On-Demand (POD)
  • Usually ships one day from order
  • Immediate access after purchase
  • No DRM
  • PDF download
Effective immediately, IGI Global has discontinued softcover book production. The softcover option is no longer available for direct purchase.
Description & Coverage
Description:

Description: This comprehensive guidebook delves into the transformative potential of AI-powered conversational agents in the service industry. Drawing on real-world examples and expert insights, this book explores the practical implementation of ChatGPT and other OpenAI models, providing valuable guidance for businesses seeking to leverage this cutting-edge technology to enhance customer experiences, streamline operations, and boost productivity.

Impact: The impact of AI-powered chatbots and conversational agents on the service industry cannot be overstated. From customer support and virtual assistants to personalized recommendations and automated processes, these intelligent systems have revolutionized how businesses engage with their clientele. This book sheds light on the profound impact of ChatGPT and OpenAI models, showcasing their ability to improve response times, handle complex inquiries, and deliver personalized experiences at scale. It also explores the challenges and ethical considerations associated with AI in the service industry, guiding readers toward responsible and effective implementation.

Audience: This is an essential resource for a diverse audience. Business owners, managers, and decision-makers in the service industry will gain valuable insights into the practical applications of AI-powered conversational agents, enabling them to make informed choices and capitalize on this transformative technology. AI enthusiasts, researchers, and developers will find this book invaluable for understanding the current landscape, best practices, and future trends in AI-driven customer interactions. Additionally, customer support, marketing, and sales professionals will discover new strategies for leveraging ChatGPT and OpenAI models to enhance customer engagement and drive business growth.

Coverage:
Table of Contents
Search this Book:
Reset
Editor/Author Biographies

Mahmut Demir graduated from Cukurova University Mersin School of Tourism and Hotel Management in1993. He earned his master’s degree (2002) and Ph.D. degree (2009) from Dokuz Eylül University, Department of Tourism Management. He started to work as an academic at Mugla University in 1997, and at Isparta University of Applied Sciences in 2018. He is currently working at the Isparta University of Applied Sciences, Tourism Faculty as a professor. In 2011 he was invited by The Sheffield Hallam University in the UK, where he worked as a visiting scholar for three months. He is the president, board member, and founder member of the International Center of Social Sciences and Education Research (ICSER). Along with ICSER, Prof. Dr. Mahmut Demir organized fifteen international conferences between 2015-2020. He is editor in chief of both “Journal of Tourism Theory and Research” and “International Journal of Social Sciences and Education Research”. His research interest includes tourism, travel and Hospitality management, organizational behavior, human research management, digitalization and innovation in tourism.

Archiving
All of IGI Global's content is archived via the CLOCKSS and LOCKSS initiative. Additionally, all IGI Global published content is available in IGI Global's InfoSci® platform.